These Terms and Conditions ("Terms") govern your use of the website www.tuteeconnect.com (hereinafter referred to as the "Website"). The Website is owned and operated by Tutee Connect, a company registered under MSME as defined and regulated under the Micro, Small and Medium Enterprises Development Act, 2006, with its registered address at 1st Floor, ALA Corner Complex, No.132, Arcot Rd, Saradha Nagar, Virugambakkam, Chennai, Tamil Nadu 600092, India. By accessing or using the Website, you agree to these Terms. Please read them carefully.
The term “Website” refers to www.tuteeconnect.com, which is owned and operated by Tutee Connect (hereinafter referred to as the "Company," "We," "Us," or "Our"). The Website serves as an online platform designed to provide educational services, including but not limited to connecting users with tutors, offering academic consultations, and facilitating other related services.
By accessing or using the Website, you acknowledge and agree to be bound by these Terms and any other policies referenced herein, such as the Privacy Policy. Your continued use of the Website signifies your acceptance of any updates or modifications to these Terms, which may be made at the Company’s sole discretion without prior notice. If you do not agree to these Terms, you must discontinue using the Website immediately.
This document constitutes an electronic record under the Information Technology Act, 2000, and complies with the rules framed under it, including the Information Technology (Intermediaries Guidelines) Rules, 2011. This electronic record is generated by a computer system and does not require any physical or digital signatures.
The Terms herein govern the legal relationship between the Company and the users of the Website (hereinafter referred to as “You” or “User”). For the purpose of these Terms, a “User” is defined as any individual or entity who accesses or uses the Website, whether or not they register for an account or avail of the services offered. Additionally, “Services” refer to any features, functionalities, or assistance provided through the Website, which may include academic tutoring, consultation, and customer support.
Furthermore, the Company reserves the sole right to amend, modify, or discontinue any aspect of the Website or the Services offered without prior notice. The User’s responsibility includes periodically reviewing these Terms to stay informed about any changes. The continued use of the Website after any updates to these Terms implies consent to the amended policies.
The Website is a platform that connects users with tutors, facilitates educational consultations, and provides other academic-related services. Upon registration, users are assigned a coordinator or account manager to manage their requests and inquiries.
Registration is required to access most services on the Website. Users must provide accurate and up-to-date personal information during the registration process. The Website uses third-party platforms like Google and Facebook for sign-ups; data collected via these platforms is subject to their respective privacy policies.
Membership is only available to individuals 18 years or older. If a minor wishes to use the Website, they must do so through a legal guardian.
Any timelines mentioned for services are estimates based on historical data and are not guaranteed. Tutee Connect is not responsible for delays caused by third parties or unforeseen circumstances.
Browsing the Website is free of charge. Fees for specific services may apply and are subject to change without prior notice. Users will be informed of any price changes before payment.
Refunds are processed as per the following:
The Website serves as an intermediary platform that connects users with tutors or educational consultants, facilitating academic support and related services. While Tutee Connect strives to ensure the quality and reliability of the services provided, it does not guarantee specific outcomes or results, such as academic performance improvements or skill enhancements, as these are dependent on numerous individual factors, including user effort and circumstances.
All services provided through the Website are delivered on an "as-is" and "as-available" basis. Tutee Connect disclaims all warranties, express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Additionally, Tutee Connect does not warrant that the Website will operate without interruption or error, nor does it guarantee the accuracy, completeness, or timeliness of any information provided.
The Website and Company shall not be held liable for any delays, failures, or issues arising from third-party service providers or external factors beyond its control. Users acknowledge and agree that they are solely responsible for verifying the accuracy and suitability of the information and services obtained through the Website.
The Website acts as an intermediary between users and tutors or educational consultants. Tutee Connect does not guarantee specific outcomes, such as academic performance improvements. All services are provided on an "as-is" basis.
These Terms remain in effect for as long as you access or use the Website and its services. The Company reserves the right to suspend, restrict, or terminate your access to the Website at any time and for any reason, including but not limited to violations of these Terms, failure to comply with applicable laws, misuse of the Website, or activities that may harm the integrity or reputation of Tutee Connect. In cases of termination, you will be notified via the contact information provided during registration, and any remaining obligations under these Terms that by their nature should survive termination will continue to remain in effect. This includes provisions related to intellectual property, indemnification, and dispute resolution.
At Tutee Connect, we prioritize the security and confidentiality of user data. Transactions conducted on the Website are encrypted using industry-standard encryption protocols to ensure the safety of sensitive information, such as personal details and payment data. While we take all reasonable precautions to protect user data, it is important to note that no online system is entirely immune to security breaches.
Users are encouraged to take measures to safeguard their account credentials, such as using strong passwords and avoiding sharing their login details with others. Tutee Connect does not store complete payment information on its servers. Payment processing is handled by trusted third-party gateways that comply with stringent security standards to protect user financial information.
However, Tutee Connect cannot be held responsible for breaches or unauthorized access resulting from user negligence, third-party actions, or factors beyond the Company's control, including but not limited to cyberattacks or technical failures. In the unlikely event of a security breach, we will promptly inform affected users and take appropriate measures to mitigate risks and prevent further unauthorized access.
By using the Website, you acknowledge and agree to these security measures and accept the inherent risks associated with online transactions and data storage. on the Website are encrypted to protect user data. However, Tutee Connect does not store payment information and is not liable for breaches that occur through third-party platforms.
By using the Website, you consent to receive various forms of communication from Tutee Connect, including but not limited to promotional messages, service updates, and notifications regarding your account. These communications may be sent via email, SMS, or phone calls to the contact information provided by you during registration. The primary email for communication from Tutee Connect is info@tuteeconnect.com.
Tutee Connect may also use these communications to share updates about new services, features, or offers relevant to your interests. Users have the right to opt-out of marketing communications at any time by contacting Tutee Connect at info@tuteeconnect.com or following the unsubscribe instructions included in such communications. However, service-related communications necessary for the operation of your account or the delivery of services cannot be opted out of.
In addition, advertisements may be displayed on the Website from time to time to inform users about services and products offered by Tutee Connect or its partners. These advertisements are intended to enhance user experience and provide relevant information.
Users are required to adhere to all applicable laws, regulations, and these Terms when accessing or using the Website and its services.
The following are the key responsibilities and obligations of Users:
All feedback, suggestions, or reviews submitted to the Website become the property of Tutee Connect. The Company reserves the right to use, modify, and publish this content without compensation to the user.
All content displayed, transmitted, or used on the Website, including but not limited to text, images, graphics, logos, software, audio clips, video clips, designs, and other materials (collectively referred to as "Content"), is the exclusive property of Tutee Connect or its licensors and is protected under applicable intellectual property laws, including copyright, trademark, and patent laws.
Ownership: The Content is the sole and exclusive property of Tutee Connect. Users are granted a limited, non-exclusive, and non-transferable license to access and use the Website for personal, non-commercial purposes only.
Restrictions:Users are strictly prohibited from:
Trademarks: The trademarks, logos, service marks, and trade names displayed on the Website (collectively referred to as "Trademarks") are registered and unregistered Trademarks owned by Tutee Connect or its partners. Users may not use the Trademarks without prior written permission.
Third-Party Content: Any third-party content or intellectual property displayed on the Website remains the property of its respective owners. Tutee Connect does not claim ownership of such third-party materials but provides them under a license or agreement.
Permissions: For inquiries related to the use of Content or Trademarks owned by Tutee Connect, Users must seek prior written consent by contacting info@tuteeconnect.com.
Enforcement: Tutee Connect reserves the right to enforce its intellectual
property rights to the fullest extent of the law, including seeking legal
remedies for unauthorized use or infringement of its Content or Trademarks.
By accessing or using the Website, Users agree to respect and comply with
all intellectual property laws and the terms outlined in this section.
Unauthorized use of the Content or Trademarks may result in suspension or
termination of access to the Website and potential legal action.
The Website is accessible worldwide, but Tutee Connect does not guarantee its compliance with laws in all jurisdictions. Users are responsible for ensuring their use of the Website complies with local laws.
The Website and services are provided "as-is" without warranties of any kind. Tutee Connect is not liable for:
Users agree to indemnify and hold harmless Tutee Connect, its affiliates, and employees from any claims, damages, or liabilities arising out of:
Disputes will be resolved through:
Mediation: A neutral mediator will attempt to resolve the issue.
Arbitration: If mediation fails, disputes will be settled under the Arbitration and Conciliation Act, 1996. Arbitration will occur in Chennai, Tamil Nadu, India, and the proceedings will be in English.
Our Privacy Policy outlines how user data is collected, stored, and processed. By using the Website, you consent to the practices described therein.
All notices, communications, or queries regarding these Terms, services offered, or any grievances must be directed to Tutee Connect. Notices may be sent either in writing to the registered address of the Company or via email to the official email address info@tueeconnect.com. Such notices should clearly include your name, contact details, and a detailed description of the issue or inquiry to ensure timely and effective resolution.
For formal disputes or legal matters, notices must be sent via registered post or courier to the Company's registered address. Additionally, users can contact Tutee Connect through any officially provided communication channels listed on the Website for general inquiries or feedback. All communications will be acknowledged and processed in accordance with our internal policies and applicable laws.
Entire Agreement: These Terms and Conditions, along with the Privacy Policy and any additional policies referenced herein, constitute the complete and exclusive agreement between the user and Tutee Connect with respect to the subject matter hereof. This agreement supersedes all prior communications, representations, or agreements (whether oral, written, or electronic) relating to the Website and the services provided.
Waiver: The failure of Tutee Connect to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be expressly made in writing and signed by an authorized representative of Tutee Connect. The failure to exercise any remedy shall not be construed as a waiver of any future right to enforce such provisions.
Severability: If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. Such invalid, illegal, or unenforceable provisions shall be replaced with a provision that closely reflects the original intent and is enforceable under applicable laws.
Force Majeure: Tutee Connect shall not be held responsible for any failure or delay in performance caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, government actions, labor disputes, or interruptions in communication or internet services.
Assignment: Users may not assign or transfer their rights or obligations under these Terms without the prior written consent of Tutee Connect. The Company reserves the right to assign its rights and obligations under these Terms to any affiliate or in connection with a merger, acquisition, or sale of assets.
Governing Law: These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu, India.
For questions or concerns about these Terms, please contact us at:
Address:
1st Floor, ALA Corner Complex,
No.132, Arcot Rd, Saradha
Nagar,
Virugambakkam, Chennai - 600092.